Real Time Resolutions: Your Guide to Debt Collection

Got a notice from Real Time Resolutions? Dealing with debt collectors, especially concerning mortgage debt, can feel overwhelming. But don't panic. This guide gives you the essential info you need to handle Real Time Resolutions. We'll break down their tactics, explain how to validate your debt, and walk you through responding to a lawsuit. Plus, we'll cover your rights under the FDCPA, negotiating a Real Time Resolutions 2nd mortgage settlement, and finding resources if you're considering a Real Time Resolutions class action lawsuit. You're not alone, and we're here to help you manage this. Let's get started.

Key Takeaways

• Know your opponent: Real Time Resolutions often handles mortgage debt and has a reputation for aggressive tactics. Verifying the debt and understanding your rights are crucial first steps.
• The FDCPA is your best friend: This law protects you from harassment and unfair debt collection practices. Use it to control communication, validate debts, and safeguard your rights.
• You have options and resources: From negotiating settlements to seeking legal aid, explore all available avenues for managing your debt and protecting your finances. Don't hesitate to seek help when facing debt collection.

Who is Real Time Resolutions?

Real Time Resolutions, Inc. (RTR) is a debt collection agency headquartered in Dallas, Texas. Like many debt collectors, they pursue outstanding debts across various sectors. Understanding what kind of debt collector you’re dealing with is the first step to protecting yourself. Knowing their practices, the types of debt they typically pursue, and your rights can help you navigate the process more effectively.

What Does Real Time Resolutions Do?

RTR primarily focuses on collecting debt related to real estate mortgage loans. They often purchase first and second lien mortgages from major banks like Bank of America and Wells Fargo. This means they acquire the right to collect on these debts, even though they weren’t the original lender. This practice is common in the debt collection industry. If you’re facing a lien on your property, understanding your options is crucial. You can explore resources like LawLaw’s guide on how to get a debt collector's lawsuit dismissed for more information. Equity Legal LLP offers additional insights into RTR's practices regarding lien settlements.

What Types of Debt Does Real Time Resolutions Handle?

While RTR’s primary focus is on mortgage debt, they also manage the collection of other types of debt. This can include credit card debt, commercial debt, auto loans, student loans, and other consumer loans. So, even if your debt isn’t related to a mortgage, you could still find yourself contacted by RTR. If you're unsure about the validity of a debt, it's essential to validate the debt before making any payments. You can find more information on handling specific debt collectors at LawLaw, such as our guides on Midland Credit Management, Radius Global Solutions, and Westlake Financial. Cardoza Law Corporation provides further details on the types of debts pursued by Real Time Resolutions.

RTR's Focus on Second Mortgages

Understanding Second Mortgages

A second mortgage is a loan you take out using your home as collateral, after you already have a first mortgage. It's a second loan on the same property. People get second mortgages for various reasons, like home improvements, debt consolidation, or large purchases. However, if you fall behind on payments for either mortgage, you risk losing your home to foreclosure. Since RTR often acquires these second mortgages, understanding how they operate is key to protecting your property.

How RTR Handles Second Mortgage Debt

RTR's main goal is collecting the debt. They may pursue foreclosure even if you're current on your first mortgage because the second mortgage is a separate lien against your property. They'll need proof of ownership and approval from your first mortgage holder to start foreclosure proceedings. If they can't get approval, they might try to get a deficiency judgment to pursue the remaining debt after the property is sold. There's no time limit on when RTR can pursue a second mortgage debt as long as you own the property. This is why it's crucial to address the debt and explore options, like those on LawLaw.co, to resolve the situation and protect your finances.

Real Time Resolutions: Understanding Their Reputation and Practices

Understanding a debt collector's reputation and common practices can help you better prepare for interactions. Here's what you should know about Real Time Resolutions (RTR):

Common Debt Collection Tactics

RTR has developed a reputation for aggressive collection tactics. Consumers have reported feeling pressured and overwhelmed by RTR's communication style. According to Equity Legal LLP, RTR "has a history of aggressive collection tactics and questionable practices." This can create significant stress for individuals already struggling with debt. Additionally, some reports suggest RTR might inflate mortgage balances by adding excessive fees, charges, interest, and penalties, further complicating a consumer's financial situation. Knowing this potential tactic upfront helps you prepare and scrutinize any information they provide.

Aggressive Collection Practices

RTR has developed a reputation for aggressive collection tactics. Consumers have reported feeling pressured and overwhelmed by RTR’s communication style, creating significant stress for those already struggling with debt. Equity Legal LLP notes that RTR "has a history of aggressive collection tactics and questionable practices." Knowing your rights under the Fair Debt Collection Practices Act (FDCPA) is crucial. This act prohibits harassment and deceptive practices by debt collectors. If you suspect RTR has violated your rights, document all interactions and seek legal advice. For more information on FDCPA violations, check out LawLaw’s guide on the topic.

Inconsistent Information and Inflated Debt

Another concern with RTR involves the accuracy of the debt information they present. Some consumers report receiving inconsistent information or inflated debt amounts, including excessive fees, charges, interest, and penalties, according to Equity Legal LLP. This can make it difficult to understand what you legitimately owe. Always validate the debt with RTR; it's your right under the FDCPA. This process requires RTR to provide proof of the debt and its amount, ensuring you’re not paying more than you should. If you're facing a lawsuit, understanding how to respond is essential. Get started with LawLaw for the tools and support you need to manage the process effectively.

Complaints and Legal Issues Against Real Time Resolutions

RTR's legal history also raises concerns. Cardoza Law Corporation points out that "RTR has been sued over 200 times, with 64 lawsuits in California alone." This high volume of litigation suggests a pattern of behavior worth considering. Furthermore, RTR has a significant presence in the Consumer Financial Protection Bureau (CFPB) complaint database. A large number of complaints filed against a debt collector can indicate potential problems with their collection methods.

Common Complaints Against RTR

Consumers frequently report aggressive communication tactics from RTR, leaving them feeling pressured and overwhelmed. These tactics can include incessant phone calls and threatening letters, creating significant stress, especially when dealing with the already difficult situation of debt. Beyond aggressive communication, some consumers also report inflated mortgage balances due to added fees, interest, and penalties. If you believe your balance is inaccurate, requesting debt validation and thoroughly reviewing all documentation from RTR is essential. Understanding your rights under the FDCPA can help you identify and address potentially illegal collection practices.

Potential Legal Recourse

RTR's extensive legal history is a significant point of concern. Cardoza Law Corporation highlights over 200 lawsuits against RTR, with a substantial number filed in California alone. This litigation history suggests a pattern of behavior worth considering. Numerous complaints against RTR also appear in the Consumer Financial Protection Bureau (CFPB) database. A high volume of complaints can indicate potential issues with a debt collector's practices. If you believe RTR has violated your rights, you might have legal recourse. Consulting with a legal professional can help you explore your options, including filing a complaint with the CFPB or pursuing legal action. Get started with LawLaw to see how we can help you manage your debt collection lawsuit.

How Debt Collection Affects Your Credit Score

While dealing with any debt collector can be stressful, remember you have rights. The Fair Debt Collection Practices Act (FDCPA) protects you from deceptive, unfair, and abusive debt collection practices. The Federal Trade Commission (FTC) clarifies that the FDCPA "prohibits collectors from harassing, oppressing, or abusing consumers." Understanding your rights under the FDCPA is crucial when dealing with RTR or any other debt collector. Knowing your rights can help protect your credit score and overall financial health. Ignoring them can have long-term consequences.

Understanding Your FDCPA Rights

Dealing with debt collectors can be stressful, but understanding your rights under the Fair Debt Collection Practices Act (FDCPA) can empower you to take control. The FDCPA is a federal law designed to protect you from abusive, deceptive, and unfair debt collection practices. Knowing your rights is the first step toward a smoother, more manageable experience.

How to Stop Debt Collector Harassment

The FDCPA prohibits debt collectors from harassing, oppressing, or abusing you. This includes using obscene or profane language, making threats of violence, or repeatedly calling you with the intent to annoy or harass. They also can't publish your name on a “bad debt” list or contact you at work if you've told them your employer doesn't allow it. The FTC provides detailed information on illegal debt collection practices so you can identify and report violations.

How to Verify a Debt

You have the right to know exactly what you supposedly owe. Under the FDCPA, you can request debt validation. This means the debt collector must provide you with evidence of the debt, including the amount owed, the name of the original creditor, and details about how the debt was incurred. If they can't validate the debt, they're legally obligated to stop collection efforts. This is a crucial step in protecting yourself from potentially fraudulent or inaccurate claims.

Sending a Qualified Written Request (QWR)

When dealing with Real Time Resolutions (RTR), or any debt collector, it’s essential to assert your rights and ensure the debt is valid. One effective way to do this is by sending a Qualified Written Request (QWR). A QWR is a formal request for information that allows you to verify the legitimacy of the debt and the collector’s right to collect. This process helps you gather necessary information and puts the burden on RTR to prove the debt’s validity. Equity Legal LLP advises sending a QWR to verify RTR's right to collect, helping ensure they follow regulations.

A QWR lets you request specific details about the debt, including the amount owed, the original creditor’s name, and supporting documentation. If RTR fails to provide this information within 30 days, they may be legally obligated to stop collection efforts. Bills.com emphasizes validating the debt promptly and recommends sending a registered letter. They note that if RTR can't validate the debt, they can't legally collect.

These steps empower you in your dealings with RTR and protect your rights under the Fair Debt Collection Practices Act (FDCPA), which prohibits deceptive or unfair debt collection practices. For more information on managing debt collection lawsuits and understanding your rights, explore the resources available on LawLaw.co.

Take Control of Communication with Debt Collectors

The FDCPA gives you the power to control how and when debt collectors communicate with you. They can't contact you at inconvenient times, generally before 8 a.m. or after 9 p.m., unless you agree. The CFPB offers resources explaining your rights regarding communication from debt collectors. You can even send a cease-and-desist letter demanding they stop contacting you altogether (except to inform you of specific legal actions), giving you greater control over the process.

Protecting Your Privacy During Debt Collection

Debt collectors are prohibited from discussing your debt with anyone other than you, your spouse, or your attorney. This means they can't share details about your debt with family, friends, neighbors, or coworkers. The FDCPA protects your privacy and ensures that your financial matters remain confidential. This protection helps shield you from potential embarrassment and further stress during an already difficult time.

Contacted by Real Time Resolutions? Here's What to Do

Getting a call from a debt collector can be unsettling. Knowing your rights and taking decisive action can make all the difference. Here’s what to do if Real Time Resolutions contacts you:

Validate the Debt with Real Time Resolutions

First things first: verify the debt is actually yours. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to demand debt validation. This means Real Time Resolutions must prove the debt is legitimate and they're authorized to collect it. Don't skip this step. Requesting validation in writing protects you and forces the collector to provide proof. If they can't, they may be legally required to stop contacting you. Learn more about validation on the Consumer Financial Protection Bureau (CFPB) website.

Document Every Interaction with Real Time Resolutions

Think of this as creating a paper trail. Keep meticulous records of every interaction with Real Time Resolutions. Jot down dates and times of calls, summarize conversations, and save all written communication. This documentation is crucial if you need to dispute the debt or report any violations. A detailed log can be your best defense.

Why You Shouldn't Acknowledge the Debt

It's tempting to confirm the debt when a collector calls, but hold off. Acknowledging a debt can restart the statute of limitations, giving them more time to pursue legal action. Until you've validated the debt and are certain it's yours, avoid admitting anything. Simply request validation and stick to gathering information. You can learn more about your rights on the FTC website.

Spotting FDCPA Violations

The FDCPA protects you from abusive debt collection practices. Familiarize yourself with common violations like harassment, threats, and misleading information. Real Time Resolutions, like all debt collectors, must adhere to the FDCPA. If you suspect a violation, document it immediately. You can report these violations to the FTC, your state attorney general, and the CFPB. Knowing your rights under the FDCPA is key to protecting yourself.

Managing Your Real Time Resolutions Debt

Dealing with debt collectors can be stressful, but understanding your options can make the process less daunting. Here are a few ways to manage debt from Real Time Resolutions:

Negotiating a Settlement with Real Time Resolutions

One strategy is to negotiate a settlement directly with Real Time Resolutions. This involves agreeing to pay a portion of your total debt in exchange for its full resolution. A settlement can help you save money and resolve the matter quickly. If you're considering this route, it's helpful to understand your rights and options. Speaking with an attorney can provide clarity on the best approach, especially if you feel Real Time Resolutions is using aggressive or unfair tactics. An attorney can help you explore options like a lien reduction or a short sale if you're dealing with a second mortgage. For more information on negotiating liens, check out this guide.

Strategies for Effective Negotiation

Negotiating with Real Time Resolutions (RTR) can feel intimidating, but a solid strategy improves your chances of a favorable outcome. A well-defined plan helps you stay focused and confident, even under pressure. Here’s how to approach negotiations effectively:

Understand Your Rights and Options: Before negotiating, understand your rights under the FDCPA. This knowledge protects you from aggressive tactics. Familiarize yourself with common FDCPA violations to recognize and address them if they arise during your interactions with RTR. If you’re unsure about the best approach, speaking with an attorney provides valuable clarity and guidance, especially with complex situations like a second mortgage or if you feel overwhelmed by RTR’s communication style.

Present a Clear and Concise Offer: When you’re ready, present a clear and concise settlement offer to RTR. State the amount you’re willing to pay and the terms of your offer. Be prepared to justify your offer based on your financial situation. For example, if you’re offering a lower amount than RTR demands, explain why that amount is realistic for you. This demonstrates your seriousness and willingness to resolve the debt. Learn more about dealing with collections here.

Maintain Calm and Professional Communication: Throughout the process, remain calm and professional in your communication with RTR. Avoid emotional responses, even if you feel pressured or frustrated. Keep your interactions focused on the facts and the terms of your offer. Clear communication prevents misunderstandings and keeps the negotiation on track. Document every interaction. Keep a detailed record of all calls, emails, and letters exchanged with RTR. This documentation is invaluable if disputes arise later.

Be Prepared for Pushback: RTR may not immediately accept your initial offer. Be prepared for pushback and be willing to negotiate further. Consider what you’re willing to compromise on and your bottom line. Knowing your limits helps you stay focused and avoid agreeing to unaffordable terms. If you encounter aggressive or unfair tactics, remember your rights under the FDCPA and don’t hesitate to file a complaint if necessary. Equity Legal LLP offers additional insights into RTR's practices.

Creating a Payment Plan for Your Debt

Another option is to create a payment plan with Real Time Resolutions. This allows you to pay off the debt in installments over a set period. It's important to address any issues with second lien holders early on. Before committing to a payment plan, assess your property's equity. Knowing whether your property has enough equity to cover the second lien in case of foreclosure can significantly impact your negotiation strategy. This resource offers additional insights into dealing with second liens. A structured payment plan can make managing your debt more manageable.

Is Debt Counseling Right for You?

If you're feeling overwhelmed by debt, consider seeking debt counseling. A certified credit counselor can offer guidance and support in developing a personalized debt management plan. They can also help you understand your rights under the Fair Debt Collection Practices Act (FDCPA), which protects you from abusive debt collection practices. The Federal Trade Commission (FTC) enforces the FDCPA and provides helpful resources on dealing with debt collectors. If you suspect your rights have been violated, seeking legal advice can help you determine the best course of action.

Facing a Lawsuit from Real Time Resolutions?

Being sued is stressful, especially when it involves debt. Knowing your rights and how to respond effectively is crucial. This section breaks down the essential steps to take if Real Time Resolutions files a lawsuit against you.

Understanding the Debt Lawsuit Process

Debt collection lawsuits follow a legal process. Real Time Resolutions must officially serve you with a summons and complaint, outlining the debt and what they're seeking. The Fair Debt Collection Practices Act (FDCPA) lays out guidelines that debt collectors must follow. This federal law prohibits deceptive, unfair, and abusive practices, such as using obscene language, threatening violence, or misrepresenting your legal status. Familiarize yourself with these protections outlined by the Federal Trade Commission to ensure Real Time Resolutions adheres to the law.

Responding to a Debt Lawsuit

Once served, you must respond to the lawsuit within the designated timeframe, typically 20–30 days. Failing to respond can result in a default judgment against you, which can have serious consequences. Your response involves filing an "answer" with the court, addressing the allegations made by Real Time Resolutions. You have the right to dispute the debt's validity and request verification from Real Time Resolutions. This is a critical step to ensure they have the legal standing to pursue the debt. For more information on your rights, check out the Consumer Financial Protection Bureau's page on Regulation F of the FDCPA.

Should You Hire an Attorney for a Debt Lawsuit?

Navigating a debt collection lawsuit can be complex. Consider consulting with a qualified attorney specializing in consumer law and FDCPA violations. An attorney can help you understand your rights, build a strong defense, and represent you in court. They can also assess whether Real Time Resolutions has violated any of your rights under the FDCPA, potentially leading to a dismissal or even grounds for a countersuit. Cardoza Law Corporation offers further insights into how legal professionals can assist you with debt collection lawsuits. Remember, legal advice tailored to your specific circumstances is invaluable when facing a lawsuit.

Benefits of Legal Representation in Debt Lawsuits

Facing a lawsuit from Real Time Resolutions or any debt collector can feel overwhelming. While you absolutely have the right to represent yourself, consider the significant advantages of having an experienced attorney in your corner. It's like having a seasoned guide navigating a complex legal terrain.

An attorney specializing in consumer law and FDCPA violations brings a deep understanding of your rights. They can quickly identify any potential violations committed by Real Time Resolutions and advise you on the best course of action. This expertise is invaluable for ensuring fair treatment and protecting you from abusive debt collection practices. Cardoza Law Corporation emphasizes this, stating that "legal advice tailored to your specific circumstances is invaluable when facing a lawsuit."

A lawyer can help build a robust defense against the lawsuit. They can analyze the specifics of your case, gather evidence, and develop a legal strategy tailored to your situation. This might involve negotiating with Real Time Resolutions, challenging the debt's validity, or even filing a countersuit. Getting legal help can make a significant difference in the outcome.

Having legal representation can significantly reduce the stress and anxiety associated with a lawsuit. Knowing you have a knowledgeable professional advocating for you can provide peace of mind. An attorney can handle communication with Real Time Resolutions, represent you in court, and work towards the best possible outcome. They can also assess whether Real Time Resolutions has violated any of your rights under the FDCPA, potentially leading to a dismissal or grounds for a countersuit, as highlighted by Cardoza Law Corporation. If you're feeling overwhelmed by a debt lawsuit, consider connecting with a legal professional to protect your rights and your financial future.

Protecting Your Finances During Debt Collection

Dealing with debt collectors can be stressful, but taking proactive steps to protect your finances is key. Don't let debt collection issues control your financial health. By staying informed and taking control, you can navigate this process and safeguard your credit.

Monitor Your Credit Report During Debt Collection

Keeping tabs on your credit report is like checking your bank statement—it helps you spot problems early. Regularly reviewing your credit report ensures all information is accurate and up-to-date. This proactive approach helps you catch any errors or fraudulent activity early, allowing you to take action to protect your financial health. You can access your credit report for free from each of the three major credit bureaus (Equifax, Experian, and TransUnion) annually through AnnualCreditReport.com. Set reminders to check your report from each bureau every few months to maintain a consistent overview of your credit history. This consistent monitoring is crucial for identifying discrepancies and addressing them promptly. The Federal Trade Commission (FTC) offers further guidance on understanding and using your credit report.

How to Dispute Errors on Your Credit Report

If you find inaccuracies on your credit report, don't panic. You have the right to dispute them under the Fair Debt Collection Practices Act (FDCPA). Contact the credit reporting agency directly and initiate a dispute. They are obligated to investigate the disputed information. This process is essential for maintaining a healthy credit history. Clearly explain the errors you found and provide any supporting documentation. Keep records of your communication with the credit bureau throughout the dispute process. This documentation will be helpful if further action is necessary. For more information on disputing errors and protecting your rights, check out LawLaw's resources on common FDCPA violations.

Rebuilding Your Credit After Debt Collection

Rebuilding your credit after dealing with debt collectors takes time and effort, but it's achievable. Focus on making timely payments on any remaining debts. Even small consistent payments demonstrate responsible financial behavior. Keep your credit card balances low. High credit utilization can negatively affect your credit score. Avoid taking on new debt while you're rebuilding. Focus on managing existing debt and demonstrating responsible financial habits. While it may take time, consistent positive financial behavior improves your credit score. For more guidance on managing debt and rebuilding your credit, explore LawLaw's information on getting a debt collector's lawsuit dismissed. Remember, rebuilding your credit is a marathon, not a sprint. Stay focused on making responsible financial decisions, and you'll see positive changes over time.

Take Action Against FDCPA Rights Violations

If you believe a debt collector has violated your rights, taking swift action is crucial. Don't let these violations go unchecked. Here's how to protect yourself:

Documenting FDCPA Violations

When dealing with debt collectors, keep meticulous records of every interaction. Note the date, time, name of the collector, and the specifics of the conversation. The Fair Debt Collection Practices Act (FDCPA) prohibits collectors from harassing, oppressive, or abusive behavior, including threats, incessant calls, or showing up at your workplace. It also forbids misleading representations, such as inflated debt amounts or pretending to be an attorney. Thoroughly documenting these violations creates a strong foundation should you decide to pursue further action. Save voicemails and emails, and keep a detailed log of phone calls. This documentation will be invaluable.

Filing Complaints Against Debt Collectors

If you suspect your rights have been violated under the FDCPA, you can file a complaint with the Federal Trade Commission (FTC), the agency responsible for enforcing the FDCPA. Filing a complaint can trigger an investigation into the debt collector's practices and potentially lead to penalties. You can also file a complaint with the Consumer Financial Protection Bureau (CFPB). The CFPB accepts complaints about various financial products and services, including debt collection. Filing complaints with both agencies can strengthen your case.

Seeking Legal Help for FDCPA Violations

For persistent or egregious violations, consider seeking legal counsel. Regulation F, which implements the FDCPA, outlines the federal rules governing debt collection practices. A lawyer specializing in consumer rights can help you understand your options, including negotiating with the collector, filing a lawsuit, or pursuing other legal remedies. They can also explain state debt collection laws, which may offer additional protections. Getting professional legal advice can provide clarity and ensure your rights are protected.

Resources for Debt Relief and Consumer Rights

Facing debt collectors can feel overwhelming, but you have resources and rights that protect you. Knowing where to find information and support is crucial for navigating this process effectively.

Finding Government and Non-Profit Assistance

Several government agencies and non-profit organizations offer valuable resources and assistance to consumers facing debt collection issues. The Federal Trade Commission (FTC) provides comprehensive information on the Fair Debt Collection Practices Act (FDCPA), outlining illegal debt collection practices and protecting your rights. The FDCPA prohibits collectors from using abusive language, threatening violence, calling at unreasonable hours, misrepresenting your legal status, and other harassing tactics. For more general guidance on dealing with debt collectors, avoiding scams, and understanding your rights, check out the FTC’s page on debt collection. Non-profit credit counseling agencies can also provide support and guidance on budgeting, debt management, and negotiating with creditors.

Finding Legal Aid for Debt Issues

If you're facing a lawsuit or believe your rights have been violated, seeking legal aid is a smart move. The Consumer Financial Protection Bureau (CFPB) clarifies the FDCPA through Regulation F, providing detailed rules governing debt collector activities. Understanding these regulations can help you identify potential violations and build a stronger case. Legal aid organizations offer free or low-cost legal services to those who qualify, providing assistance with FDCPA violations, debt lawsuits, and other consumer protection matters. They can help you understand your legal options and represent you in court if necessary.

Utilizing LawLaw's Resources for Legal Aid

LawLaw offers several resources designed to help you understand your rights and manage debt collection lawsuits. Our guides provide actionable information on how to respond to lawsuits, identify FDCPA violations, and work toward dismissing a debt collector's lawsuit. We also offer specific guidance on handling lawsuits from common debt collectors like Midland Credit Management, Radius Global Solutions, and Westlake Financial. The Fair Debt Collection Practices Act (FDCPA) offers significant protections—understanding your rights under the FDCPA is key to protecting yourself. Start with LawLaw today to learn more about navigating the debt collection process.

Consumer Protection Resources

Protecting yourself starts with knowing your rights under the FDCPA. This act, enforced by the FTC, prohibits debt collectors from harassing, oppressing, or abusing you, using false or misleading representations, and employing unfair or unconscionable means to collect a debt. The CFPB offers a user-friendly guide to the FDCPA, breaking down the law’s complexities and making it easier to understand your protections. You have the right to dispute the debt, request verification, and control how debt collectors communicate with you. If you suspect a violation, document every interaction and consider filing a complaint with the appropriate authorities.

Related Articles

• Top Violations of the FDCPA by Debt Collectors
• What to do if Midland Credit Management Sues You
• Guide on How to Navigate a Debt Lawsuit

Frequently Asked Questions

What is Real Time Resolutions, and why are they contacting me?

Real Time Resolutions (RTR) is a debt collection agency that primarily focuses on collecting mortgage debt, often purchasing these debts from original lenders. They also handle other types of debt like credit card debt, auto loans, and student loans. If they're contacting you, it likely means they believe you owe a debt they're now authorized to collect.

What should I do if Real Time Resolutions is using aggressive tactics?

Document everything! Keep records of all communication, including dates, times, and the content of conversations. Familiarize yourself with your rights under the Fair Debt Collection Practices Act (FDCPA), which protects you from harassment and abuse. If you believe RTR is violating your rights, report them to the Federal Trade Commission (FTC), the Consumer Financial Protection Bureau (CFPB), and your state attorney general. Consider seeking legal counsel to discuss your options.

Can I negotiate with Real Time Resolutions to reduce the amount I owe?

Yes, negotiating a settlement is often possible. You can attempt to negotiate directly with RTR or seek assistance from a qualified attorney who can represent your interests and help you reach a favorable agreement. An attorney can also advise you on other options like a payment plan or exploring ways to manage a second lien on your property.

What if I don't believe I owe the debt Real Time Resolutions is trying to collect?

Don't acknowledge the debt over the phone. Exercise your right to request debt validation in writing. This requires RTR to provide proof that the debt is legitimate and they have the authority to collect it. If they can't validate the debt, they may be legally obligated to stop collection efforts.

How can I protect my credit score while dealing with Real Time Resolutions?

Monitor your credit report regularly for accuracy and dispute any errors promptly. Avoid acknowledging debts you don't recognize to prevent restarting the statute of limitations. If you're struggling to manage your debt, consider seeking credit counseling to create a personalized debt management plan. Addressing the debt and ensuring accurate reporting are key to protecting your credit health.